Sales Consultant: Digital Education
At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group.
Role Overview
We are seeking a Sales Consultant in Digital Education to help learners thrive in their professional learning journey within a digital education environment. This role focuses on ensuring students are fully supported from onboarding to completion, maintaining high engagement and satisfaction throughout. You will play a vital role in driving learner success through proactive communication, problem-solving, and collaboration with internal teams and learning facilitators.
Key Responsibilities
- Act as the primary point of contact for learners from onboarding through course completion
- Conduct 1:1 and group learner support sessions across multiple time zones
- Guide learners in structuring study plans and managing progress toward completion
- Identify and address learning or engagement challenges early, offering practical solutions
- Maintain clear and responsive communication via email, chat, and video calls
- Collaborate with facilitators, mentors, and career coaches to ensure learner goals are met
- Monitor learner performance and engagement using tracking tools and reports
- Collect and analyse learner feedback to recommend process improvements
- Provide alumni support and foster a sense of community among past participants
Requirements
- Relevant Bachelor’s degree or equivalent experience
- Minimum of 3 years’ experience in student support, customer success, or learner engagement within education or training environments
- Demonstrated ability to build rapport and communicate effectively with diverse learner groups
- Strong organisational and administrative skills, with attention to detail
- Experience facilitating online sessions or coaching learners (preferred)
- Familiarity with digital education platforms and online learning environments
- Empathetic, proactive, and able to handle sensitive information with professionalism
- A strong sense of accountability and ownership of learner outcomes
Benefits
- Fully remote role with flexible working environment
- Collaborative, people-centred performance culture
- Opportunity to contribute to meaningful learner outcomes in a growing digital education sector
- Professional growth within a purpose-driven Employer Group
Our Recruitment Process
The peopleworth Employer Group follows a fair, transparent, and multi-stage recruitment process designed to ensure mutual fit.
- Application Submission: Complete the online form and answer brief application questions.
- Initial Screening: Applications are reviewed for role alignment; successful candidates move to the longlist.
- Video Interview Stage: You’ll record short responses to 3–4 role-specific questions.
- Live Interviews: Shortlisted candidates attend first-round interviews (and, if applicable, further rounds).
- Final Shortlist & Verification: Reference and background checks are completed.
- Offer & Contracting: Successful candidates receive formal offers and contract documents.
- Pre-boarding & Onboarding: Once accepted, you’ll complete a pre-boarding process before officially joining your employing organisation within the Employer Group.
Throughout every stage, we value clear communication, respectful engagement, and timely feedback.
As published by workable
First name, Last name, Email, Headline, Phone, Address, Photo, WhatsApp Number (use country code starting with +), Education, Experience, Summary, Resume, Cover letter, Salary Expectations, expressed in your local currency, indicated per annum., Notice Period / Availability to take on this opportunity if you are successful., How many hours are you available to commit to a new role (keep in mind that this question does not reflect the role's capacity - please see advert for details), This process may require the submission of a short video interview, likely as a first round. This is a critically important part of our standard hiring processes., In which country do you intend to work (where you have working rights)? Note that the employer cannot provide sponsorship to any candidate who does not have working rights via residency or an appropriate visa., What are your work preferences from the list below? (Note that this does not guarantee that the employer will be able to accommodate)
- Do you have at least three years of dedicated sales experience in a target-driven environment? yes / no
- Do you have experience guiding customers through complex decision-making processes? yes / no
- Have you previously worked with CRM systems to manage a sales or customer pipeline? yes / no
- Do you have experience conducting sales or consultations via phone and video? yes / no
- Can you demonstrate a track record of meeting or exceeding sales KPIs? yes / no
- Are you comfortable maintaining high levels of daily activity across multiple communication channels? yes / no
- Are you comfortable maintaining high levels of daily activity across multiple communication channels? yes / no
- Do you have experience in supporting customers or learners in a service-led environment? yes / no
- Please share details about your track record of meeting or exceeding sales KPIs. yes / no