Position Summary. This position provides administrative, sales, catering, and event coordination support to the Vice President of Sales and Sales Manager for the dual-branded SpringHill Suites and Fairfield Inn Anaheim. The Sales Coordinator supports the sales team by managing client communications, preparing proposals and agreements, maintaining accurate information in sales systems and CRM platforms, coordinating group and catering details, and ensuring effective communication between hotel departments.

The ideal candidate is highly organized, proactive, detail-oriented, and comfortable managing multiple priorities in a fast-paced hospitality environment. This individual should demonstrate strong communication skills, professionalism, follow-through, and the ability to work collaboratively with clients, guests, vendors, and hotel team members.

Essential Job Duties and Responsibilities

Other duties may be assigned.

• Supports the sales team with proposals, contracts, correspondence, reports, presentations, and client communications.
• Solicits and follows up with clients and prospects by phone, email, and in person to identify catering, social, group, and business opportunities.
• Maintains accurate prospect, account, group, catering, meeting, and activity information in sales systems and CRM platforms.
• Prepares catering proposals and agreements in accordance with hotel standards and client requirements.
• Coordinates booking details, including guest rooms, food and beverage, meeting space, room setups, audiovisual needs, billing arrangements, and special requests.
• Prepares and distributes Banquet Event Orders (BEOs) and communicates updates, revisions, and status changes to the appropriate hotel departments.
• Works with clients to obtain final event details and clearly communicates hotel policies, procedures, fees, and service expectations.
• Coordinates weekly BEO meetings and follows up on outstanding details to support successful event execution.
• Works closely with Operations, Front Desk, Reservations, Housekeeping, Food and Beverage, Accounting, and other departments to ensure proper client servicing.
• Oversees the setup and implementation of meetings and events, supporting a high-quality guest and client experience.
• Assists with client follow-up before, during, and after events to support satisfaction, repeat business, and continued relationships.
• Arranges billing requirements, including credit card guarantees, in accordance with hotel and Accounting policies.
• Maintains organized hard files and electronic records for new accounts and active business opportunities.
• Processes and distributes VIP amenities and other special client requests.
• Provides backup support to the Reservations team when needed, including accurately recording and relaying messages.
• Supports local sales efforts, including outreach to businesses and organizations, as requested.
• Performs other tasks and assignments as requested by management.