Sales Coordinator

Job Purpose: We are looking for a dynamic Sales Coordinator who shall be responsible for providing excellent customer service and be at ease with market research.

Job Responsibilities

Create and build new client relationships by communicating effectively with Sales Executive & Manager and their clients.
Assist the sales team to manage customers’ portfolio.
Prepare and send quotes/proposals within guidelines.
Ensure customers orders are followed and updates accordingly.
Be the main contact between agents & customers
Respond to complaints from customers and give after-sales support when requested.
Work with Sales Executive to achieve targets and budget.
Act as a point of contact for urgent calls, emails, and messages when sales executive are unavailable.
Contact new clients to propose our services.
Maintain good client relationships
Work in collaboration with Operations & Accounts team

Job requirements

HSC with at least 2 years of experience
Knowledge of import & export procedures would be an advantage.
Well versed with Excel spreadsheets, using vlookup and pivot tables
Excellent communication and organization skills.
Demonstrated ability to assist senior management and sales representatives with any additional work as needed
Have a strong work ethic
Be problem-solving and customer service oriented
Good time management skills.
Ability to work under pressure and deliver results.
Attention to details
Holding of a clean Driving License