SALES COORDINATOR (IT PDTS AND SVS)
Description
Sales Coordinator
Location: Singapore - Eunos (walking distance from MRT)
Employment Type: Contract to Full-time
About Us
At RAM E, we deliver cutting-edge IT solutions and exceptional service to help businesses thrive. As we continue our rapid growth, we are looking for a proactive, highly organized, and client-focused Sales Coordinator to join our high-performing sales team.
In this role, you will be the operational backbone of our sales department—ensuring seamless day-to-day operations, keeping our sales pipeline running smoothly, and maintaining excellent communication with our clients.
Key Responsibilities
Sales Operations & Order Management
Order Processing: Handle end-to-end sales order processing, track deliverable timelines, and ensure timely fulfillment for clients.
Documentation & Pipeline Maintenance: Keep customer database, internal CRM/spreadsheets, and pipeline metrics up to date with meticulous attention to detail.
Quotations & Reporting: Prepare professional sales quotations, client proposals, and monthly performance reports for management.
Client Support & Cross-Functional Collaboration
Customer Relations: Serve as a primary point of contact for customer inquiries, ensuring swift, professional, and accurate resolutions.
Internal Coordination: Work closely with technical, logistics, and finance teams to streamline delivery and resolve operational bottlenecks.
Administrative & Marketing Support
Event & Campaign Assistance: Help organize sales meetings, marketing campaigns / ideas etc.
Office Coordination: Manage general sales administration tasks to ensure smooth daily operations within the sales department.
Requirements & Qualifications
Education: Diploma in Business Administration, Marketing, IT, or a related field.
Experience: Minimum of 2 years of hands-on experience in sales coordination, sales operations, or client support.
Technical Proficiency: High proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). Prior experience with software (e.g., Navision) is a strong plus.
Communication: Exceptional written and verbal communication skills with professional email and telephone etiquette.
Attributes: Excellent time management, strong attention to detail, and the ability to multitask effectively in a fast-paced environment.
Mindset: Proactive problem-solver with a strong team spirit and a dedication to delivering a great customer experience.
What We Offer
Competitive Compensation: Attractive salary package with performance-based bonuses/incentives.
Comprehensive Benefits: Medical, Annual Leave, Makan Treats!
Career Growth: Clear pathways for professional development and continuous learning.
Vibrant Culture: A supportive, collaborative, and fast-growing team environment.
How to Apply
Ready to take the next step in your career? We’d love to hear from you!
Please send your updated resume and expected Salary to HR@rame.com.sg with the subject line:
Application: Sales Coordinator – [Your Name].
Note: Only shortlisted candidates will be notified. This position is open to Singapore Citizens and Permanent Residents only.