Sales Coordinator

Enquiries and offers • Register incoming enquiries and RFQs, and track them through to award or loss • Prepare commercial offers and quotations with sales engineers, including price calculations, delivery terms (Incoterms) and payment terms • Compile tender and pre-qualification documents, vendor registration packages and compliance forms Order processing • Review customer purchase orders against the offer, and flag any price, scope or terms gaps before acceptance • Enter orders in the ERP system and issue order confirmations • Place and follow up purchase orders with the German head office and third-party suppliers • Track delivery dates and keep customers informed of order status Logistics and documentation • Coordinate shipments with freight forwarders and the warehouse • Prepare and check commercial invoices, packing lists, certificates of origin and delivery notes • Support customs clearance in the UAE and GCC, including free-zone, import and re-export procedures • Coordinate export-control documents with head office when required Invoicing and receivables • Issue invoices, proforma invoices and credit notes, and check VAT treatment • Monitor receivables and send payment reminders to customers • Reconcile customer accounts and payment summaries with the finance team • Track bank guarantees, advance payments and retention releases Sales support and reporting • Maintain customer, price and order records in the CRM and ERP • Prepare weekly and monthly reports: order intake, backlog, open offers and overdue payments • Draft business correspondence, meeting minutes and undertaking letters • Handle vendor approval submissions to consultants and main contractors

• Experience: Minimum 5 years in sales coordination / sales back-office operations • ERP Knowledge: Microsoft Dynamics experience is highly preferred • Working hours : Monday to Friday - 9:00 AM to 5:30 PM