Sales Development Representative

Dear Applicant,
Greetings from PMI Solutions: Professional Management Institute!
We are pleased to share the detailed Job Description for the role of Sales Development Representative (SDR) at PMI Solutions.

Role Overview

As a Sales Development Representative, you will be responsible for identifying potential customers, generating qualified leads through outbound calls, understanding customer requirements, and creating business opportunities for the sales team.

Key Responsibilities

- Conduct outbound calls to identify and connect with potential customers.

• Generate and qualify leads based on business requirements.
• Understand customer needs and communicate relevant product/service offerings.
• Build interest among prospects and schedule further sales discussions.
• Maintain accurate lead records, call details, and follow-up activities.
• Consistently achieve daily calling, lead generation, and productivity targets.
• Coordinate with the sales team to ensure smooth lead handovers and conversions.

Shift Structure & Timings

- Work Location: Permanent Work From Home

• Shift Timing: 10:00 AM to 8:30 PM
• Login Duration: 10 hours 30 minutes daily. Incomplete login hours must be completed beyond 8:30 PM.
• Breaks: 1 hour total break + 30 minutes buffer time.
• Working Days: 6 days a week (Sunday fixed off).

System Requirements

- Updated Laptop/Desktop with minimum Windows 11.

• Stable internet connection with minimum 50 Mbps speed.
• Ethernet/LAN connectivity preferred.
• Power backup for the complete shift duration.
• Headset mandatory.

Targets & Performance

Performance will be measured through outbound calling, qualified leads, customer engagement, follow-ups, and sales pipeline contribution. Final KPIs will be communicated during OJT.

Training & Compensation

- Training: 10 days (5 days training + 5 days OJT).

• Certification: Mandatory after training.
• Training Payout: Included in Full & Final Settlement.
• Salary Credit: 12th of every month.
• Probation: 3 months.
• Joining Bonus: 2,000 after successful completion of probation, subject to performance and company policies.
• F&F and Resignation: Governed by applicable company employment terms and policies.

Leave Policy

- 1 paid leave per month, applicable after the first month.

• No leave bucket is maintained.
• Unused leave lapses monthly, subject to applicable policy.

Eligibility & Skills

- Minimum 6 months of experience in outbound sales, cold calling, telesales, or lead generation.

• Strong communication and prospecting skills.
• Ability to qualify leads and handle objections.
• Target-oriented and self-motivated approach.
• Comfortable with extensive outbound calling and performance metrics.
• No planned leaves or commitments for the first 3 months after joining.

Mandatory WFH Setup Verification

Candidates must submit a live selfie of their setup showing Laptop/Desktop, minimum 100 Mbps Wi-Fi, power backup, and headset with microphone. Further interview rounds will proceed after verification.

CRGC Policy

Employees are required to contribute 5% or 10% of monthly salary, depending on role/designation. The fund carries 10% annual interest and a 12-month lock-in. Eligible employees may request an emergency withdrawal of up to 50% with 30 days' prior notice, subject to applicable policy.

Recruitment Fraud Disclaimer

PMI Solutions does not charge candidates any recruitment fees. Official communication is sent only through authorized company email IDs. Candidates should avoid suspicious job offers or payment requests and must not share personal or financial information.
For clarification, please contact our authorized HR team through official communication channels.
Regards,
HR Team
PMI Solutions: Professional Management Institute