Sales Engineer - Singapore
About JumpCloud®
JumpCloud is Intelligent, Secure IT.
About the Team:
The Sales Engineering team is rapidly expanding to support our sales functions and equip our salespeople with the technical resources they need to help drive revenue growth. The Pre-Sales Engineering team is responsible for providing technical expertise and consulting to organizations during their evaluation and to help show the value of JumpCloud solutions.
What you’ll be doing:
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Acting as the technical trusted advisor to provide consultative support for organizations across the South East Asia region (SEA) evaluating the JumpCloud platform
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Providing tailored product demonstrations
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Uncovering customer pain points and challenges and aligning JumpCloud solutions to those challenges
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Support direct and partner sales teams with product related questions and skill development
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Building relationships with partners through technical enablement and co-selling
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Assist prospects with setup and configuration of free trials
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Provide technical Q&A to prospects as they progress through trial
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Assess prospect readiness to enter a formal sales cycle
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Understand implementation best practices to advise on the quickest customer time to value
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Identify common technical issues and themes that could be addressed through product development, automation and/or self-serve
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Provide evaluation framework for prospects to follow in their POC
We’re looking for :
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Excellent written and verbal communications skills with the ability to communicate in local languages such as Mandarin, Cantonese and English
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Skilled at breaking down complex tasks into simple actionable steps for customers
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Comfortable speaking with technical evaluators and IT leaders, and adjusting talk-track to match the audience
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Desire and ability to learn new complex concepts
Preferred Qualifications :
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3-5+ experience in a technical Sales Engineering or similar role
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Strong knowledge of Cloud/SaaS technologies
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Strong understanding of Active Directory environments
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Understanding of networking Fundamentals
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Knowledgeable in industry standard authentication and authorization protocols e.g. SAML, OIDC/OAuth, LDAP, RADIUS, SCIM and JIT
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Familiarity with MDM, RMM, or similar endpoint solutions
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Familiarity with MFA technologies such as TOTP, WebAuthn
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Experience configuring and deploying identity and/or directory solutions
- Experience with both direct and channel/partner sales cycles
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Skills
As published by lever · 9 questions
Basics
Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, Other website
Pick from a list (9)
- Do you have consistent internet access?
- Do you have consistent access to power/electricity?
- Do you have consistent phone/mobile/cellular access
- Do you have access to a remote work environment that will allow me to work effectively during my working hours. This includes attending meetings, communicating via Slack and email, as well as other activities that are required as part of this role.
- Do you currently live in Singapore?
- Are you authorized to work in Singapore WITHOUT sponsorship or an employment pass?
- Are you fluent and able to conduct business in the English Language (both spoken and written)?
- What is your current notice period? We define notice period as the length of time for you to start your new role upon signing an offer letter.
- I acknowledge that I do not have permission from JumpCloud or any individual JumpCloud employee to record or transcribe any part of the interview process and by extension to share that recording or transcription in any forum. optional