Sales Executive

Overview of the role:

The role of sales executive is centered around achieving sales targets with strong gross margins while maximizing finance and insurance (F&I) product uptake, managing trade-ins, and accessory sales. The sales executive is responsible for maintaining high standards in customer satisfaction and net promoter scores throughout the customer journey. This role requires a strategic and client-focused approach to meet branch sales objectives, contributing effectively within a collaborative team environment and ensuring that every customer receives a comprehensive offer. Interaction with branch managers and showroom staff is necessary to synergize branch sales efforts. Extended working hours may be required to meet targets.

What you will do:

• Achieve monthly unit sale targets by guiding customers through a structured sales journey.
• Maximize retained gross margins on unit sales to maintain branch profitability.
• Achieve monthly finance and insurance (F&I) product sales targets.
• Promote effective referrals to showroom managers for enhancing revenue opportunities and improving NPS/CSV scores.
• Achieve set trade-ins and dealer installed options (DIO) accessories sales targets.
• Manage leads and convert Tel/Web/Walk-in enquiries to sales, aiming for a 25% conversion rate.
• Ensure accurate capture of customer data in Fastrack to enhance referencing and efficiency in follow-up.

• Achieve personal growth by attending and actively engaging in daily, weekly, and monthly sales meetings.
• Participate in mandatory and recommended trainings to stay updated with systems and product knowledge.
• Stay informed about current brand campaigns and competitor campaign activities.
• Enhance financial knowledge on available customer buying options.

Required skills to be successful:

• Exceptional written and spoken communication skills.
• Strong negotiation skills with the ability to influence customer choices.
• Upselling skills and the ability to create value from new products.
• Ability to develop and execute action plans effectively.

What qualifies you for the role:

• Bachelor's degree required.
• Minimum 2 years sales experience, automotive background desirable.
• Written and spoken English is mandatory; Arabic is preferable.
• Understanding and experience with Microsoft Office applications, proficiency in Microsoft Excel.