Sales Executive
This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.
Our client is a leading ecommerce retailer in the wellness and recovery space specializing in premium saunas, cold plunges, red light therapy equipment, sauna heaters, and high-end wellness installations for residential customers across the United States. As the company continues scaling its global sales organization, they are focused on delivering a highly consultative, education-first buying experience for customers making significant investments in their homes and wellness lifestyles.
Location
Fully remote | 9:00 AM - 5:00 PM PST
Role Overview
The Sales Executive will manage consultative, conversation-driven sales interactions focused on helping customers navigate high-ticket wellness and home installation purchases typically ranging from $10K–$50K+. This role requires someone who can build trust quickly, educate customers clearly, simplify technical information, and confidently guide buyers through the full sales cycle in a fast-paced inbound sales environment.
Key Responsibilities
Full Sales Cycle Ownership
Manage inbound leads from qualification through close.
Lead consultative sales conversations via phone and video.
Understand customer goals, wellness needs, and space requirements.
Handle objections, pricing conversations, and product recommendations in real time.
Customer Education & Solution Selling
Educate customers on sauna systems, heater options, installation considerations, and configurations.
Simplify technical product information in a clear and confident manner.
Recommend best-fit solutions based on customer needs, goals, and use cases.
Pipeline & Performance Management
Maintain ownership of pipeline management and follow-up processes.
Track leads, opportunities, and closed deals accurately.
Consistently work toward sales and conversion targets in a high-performance environment.
Relationship Building
Build customer trust through strong communication and active listening.
Deliver a premium customer experience throughout the buying journey.
Ensure customers feel informed, supported, and confident in their purchasing decisions.
Qualifications
Experience
3+ years of B2C or consultative sales experience.
Proven ability to manage the full sales cycle and close deals.
Experience handling high-ticket customer conversations preferred.
Skills
Exceptional spoken English with strong clarity and articulation.
Strong listening skills and natural conversational ability.
Ability to simplify technical concepts and educate customers effectively.
Technical curiosity and ability to quickly learn complex products.
Highly proactive, accountable, and customer-focused mindset.
Comfortable working in a fast-paced, high-performance sales environment.
Strong communication, relationship-building, and follow-through abilities.
What Success Looks Like
Consistently meeting or exceeding sales and conversion targets.
Building strong customer trust through consultative communication.
Maintaining organized pipelines and strong follow-through.
Delivering a smooth, education-first customer experience.
Demonstrating strong product understanding and technical curiosity.
Opportunity
This is an exciting opportunity to join a rapidly scaling company operating in one of the fastest-growing segments of the wellness industry. The Sales Executive will gain exposure to premium, high-ticket consultative sales while working in a fast-paced and high-performing environment focused on customer experience, education, and product quality. Strong performers will have the opportunity for long-term growth as the company continues expanding its sales organization.
Application Process:
To be considered for this role these steps need to be followed:
Fill in the application form
Record a video showcasing your skill sets
Skills
As published by ashby · 27 questions · 4 written answers
Basics
Full Name:, Email:, Resume:, What country will you be working from?
Short answers (3)
- Phone Number:
- What's your expected monthly compensation in USD for a 40h/week (full-time) role?
- What's your expected monthly compensation in USD for a 20h/week (part-time) role? optional
Pick from a list (20)
- How many years of B2C sales experience do you have?
- What is the highest average deal value you have consistently closed in a B2C sales role?
- Which best describes your experience with sauna products or other highly technical products requiring knowledge of electrical systems, product configurations, and installation considerations?*
- How would you rate your ability to learn and explain complex or technical products to customers who have no prior knowledge?
- Which of the following sales activities have you performed regularly in a previous role? Select all that apply.
- Which of the following best describe your approach to building customer trust during a sales process? Select all that apply.
- Have you managed the full sales cycle - from inbound lead qualification through to close - in a previous role?
- Are you comfortable managing your own sales pipeline and being held to quota and conversion targets?
- Do you have experience conducting sales conversations via video call (e.g., Zoom, Google Meet) as part of your standard sales process?
- Are you available to work 9 AM - 5 PM EST?
- Work Management & Collaboration Tools
- CRM Tools
- Design, Marketing & Content Tools
- Programming Languages & Tools
- Did you submit your video using the same email you are entering in this application form?
- Which of these industries do you have professional experience in?
- What is your level of English proficiency?
- Do you have any friends, family members, or personal connections currently working at Scale Army or involved in any of our projects?
- I’d like to stay in touch! Please send me job opportunities, updates, and relevant news from Scale Army Careers. I can unsubscribe anytime.
- Are you comfortable with us using your video for marketing purposes (ex: social, web, email, etc.) to help more hiring managers see your application?
Written answers (4)
- How do you use AI in your work?
- Describe a time you successfully closed a high-ticket or complex sale. Walk us through the customer's situation, how you approached the conversation, and what you did to guide them to a decision.
- How do you manage your pipeline when you are juggling multiple active leads at different stages of the sales cycle? What does your follow-up process look like?
- Were you referred by a current Scale Army contractor? If yes, please add their full name. optional