Sales Manager – Groups
Description
- Meet the sales objectives on a monthly, quarterly and yearly basis.
- Solicit groups and banquet business through action plan preparation and execution.
- Establish quotes based on group pricing strategy, confirming by written contracts.
- Manage RFP inquiries through Lanyon, Cvent and Meeting Broker platforms.
- Maintain accounts, contact, activity and business details within Anais.
- Work closely with the Catering & Conference Service Department to ensure all details of the contract were delivered and guests depart satisfied.
- Prepare weekly, monthly, quarterly and annual reports, as required.
- Balance operational, administrative and heartists needs.
- Follow departmental policies and procedures.
- Previous 5-star hotel sales experience is required.
- Established contacts with local DMC’s & corporate accounts required. Experience with international groups a plus.
- Computer literate in Microsoft Window applications and/or relevant computer applications required.
- University/College degree in a related discipline preferred.
- Excellent communication skills, both written and verbal required.
- Strong interpersonal and problem-solving abilities.
- Highly accountable and reliable.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.