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AccorHotel

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Sales Manager – Groups

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Description

  • Meet the sales objectives on a monthly, quarterly and yearly basis.
  • Solicit groups and banquet business through action plan preparation and execution.
  • Establish quotes based on group pricing strategy, confirming by written contracts.
  • Manage RFP inquiries through Lanyon, Cvent and Meeting Broker platforms.
  • Maintain accounts, contact, activity and business details within Anais.
  • Work closely with the Catering & Conference Service Department to ensure all details of the contract were delivered and guests depart satisfied.
  • Prepare weekly, monthly, quarterly and annual reports, as required.
  • Balance operational, administrative and heartists needs.
  • Follow departmental policies and procedures.
  • Previous 5-star hotel sales experience is required.
  • Established contacts with local DMC’s & corporate accounts required. Experience with international groups a plus.
  • Computer literate in Microsoft Window applications and/or relevant computer applications required.
  • University/College degree in a related discipline preferred.
  • Excellent communication skills, both written and verbal required.
  • Strong interpersonal and problem-solving abilities.
  • Highly accountable and reliable.
  • Ability to focus attention on guest needs, remaining calm and courteous at all times.
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