sales manager

Core Objective: Lead the car sales team to achieve monthly unit sales and gross profit quotas, manage vehicle inventory turnover, optimize financing/insurance (F&I) attachment rates, and maintain a steady intake of profitable trade-in and consignment units.

Key Duties & Scope of Work

• Sales Team Leadership & Target Delivery:

  • Lead, motivate, and manage a team of pre-owned car sales executives to hit monthly sales volume and gross margin targets.

  • Conduct daily morning sales huddles: review open customer inquiries, pending showroom appointments, finance approvals, and outstanding vehicle deliveries.

  • Supervise showroom floor negotiations, step in to close complex deals, structure trade-ins, and authorize price discounts within company margin thresholds.

• Inventory Turnover & Ageing Stock Management:

  • Monitor inventory holding periods daily to maintain a fast stock turnover (aiming for target sales within 30 to 45 days).

  • Identify slow-moving inventory (45+ days) and implement aggressive exit strategies: price adjustments, featured online ad refreshes, wholesale transfers, or auction liquidation.

  • Coordinate with detailing and workshop recon teams to ensure newly acquired cars undergo pre-sale inspection, repairs, and grooming within 3–5 working days to get front-line ready fast.

• Vehicle Sourcing, Valuation & Trade-In Acquisition:

  • Evaluate incoming trade-ins and direct consumer purchase opportunities; conduct body, engine, chassis, and mileage verifications.

  • Price vehicle trade-ins accurately against current market valuations, scrap/export paper values, and required reconditioning costs to protect resale margin.

  • Build sourcing relationships with corporate fleets, leasing companies, rental firms, and new car dealership trade-in desks.

• F&I (Financing, Insurance) & Ancillary Profit Maximization:

  • Drive high penetration rates for in-house/bank vehicle hire-purchase loans, commercial financing, motor insurance renewals, and extended warranty packages.

  • Maintain strong relationships with bank auto-loan underwriters, financial institutions, and credit companies to secure fast loan approvals for challenging credit profiles.

  • Maximize dealership backend earnings (finance commissions, insurance rebates, admin fees, and warranty margins).

• Digital Listing Platforms & Showroom Operations:

  • Oversee listing quality across key classified platforms (sgCarMart, Carousell, Mudah, Motorist, Facebook Marketplace), ensuring accurate specs, transparent condition disclosures, and competitive pricing.

  • Audit lead response times on digital channels and WhatsApp inquiries to enforce rapid lead follow-up.

  • Ensure full compliance with consumer protection regulations (e.g., Lemon Law standards, transparent paperwork, road tax, and ownership transfer procedures via LTA/JPJ).

Job Requirements & Qualifications

Must-Have (Hard Requirements)

• Valuation & Appraising Acumen: Strong expertise in inspecting used vehicles (identifying flood damage, frame/chassis accident repairs, engine oil leaks, odometer tampering, and paint/bodywork quality).

• F&I Expertise: Deep operational familiarity with auto hire-purchase financing, COE/PARF structures (for SG), transfer fees, and motor insurance policies.

• Track Record: Proven personal and team closing record with demonstrated ability to balance unit volume with healthy front-end and back-end gross margins.

• Language Proficiency: Strong verbal communication and negotiation skills in English and Mandarin to communicate fluently with car owners, wholesale buyers, and finance underwriters.

Preferred / Nice-to-Have

• Established personal network of car stockists, corporate fleet sellers, auction houses, and bank loan officers.

• Experience with used car dealership inventory management systems and digital CRM platforms.

• Solid understanding of EV and hybrid pre-owned market dynamics (battery health degradation, market demand trends, and warranty transferability).