Sales Mediator Manager CHINA
The Sales Mediation Manager is responsible for leading a team of Sales Mediators and driving the resolution of License Compliance cases through structured commercial settlements. The role ensures that non-compliant customers are engaged effectively, negotiated outcomes are secured, and revenue is recovered in alignment with global compliance and commercial policies. This position acts as a critical bridge between License Compliance, Sales, Partner organizations, and Legal teams, ensuring disciplined execution of compliance processes, accurate forecasting, and strong governance across all mediation activities.
Key Responsibilities
Lead end-to end management of License Compliance cases, from lead validation to closure.
Ensure timely engagement with non compliant customers
Drivenegotiations to secure compliance purchases
Act as escalation point for complex, high risk, or legally sensitive cases.
Ensure strict confidentiality and adherence to License Compliance guidelines.
Own forecasting accuracy, pipeline visibility, and weekly reporting to License Compliance Operations and Sales leadership.
Ensure disciplined EXALEAD usage, data quality, and opportunity tracking.
Drive achievement of annual revenue targets and key KPIs (win rate, average deal size, conversion).
Lead, coach, and develop a team of Sales Mediators, ensuring performance, accountability, and talent development.
Define clear objectives, support career growth, and manage recruitment and succession planning.
Foster a high performance, inclusive, and engagement driven team culture.
Manage stakeholder alignment across License Compliance, Sales, Partners, Legal, and external stakeholders
Identify and resolve collaboration gaps across regions and functions.
Ensure full compliance with internal processes, governance rules, and legal frameworks.
Drive adoption of forecasting tools with high data integrity
Contribute to continuous improvement through process optimization
Act as a role model for ethical behavior, compliance standards, and leadership expectations.
Support inclusion, engagement, and organizational initiatives (e.g., internal networks and development programs).
Skills & Competencies
Strong leadership and people management skills
Advanced negotiation and commercial settlement capability
Strong compliance, governance, and risk management mindset
Excellent forecasting, pipeline management, and analytical skills
Ability to manage complex, multi-stakeholder environments
Strong stakeholder management and communication skills
High discipline in EXALEAD usage
Strategic thinking combined with operational execution focus
Cross cultural leadership experience in global environments