Sales Operations
Key Responsibilities
- Manage and optimize CRM systems (e.g., Salesforce, HubSpot) to ensure data accuracy and pipeline visibility
- Track, analyze, and report sales performance metrics, including forecasts, targets, and conversion rates
- Support sales planning and forecasting, including territory planning and quota setting
- Prepare dashboards, reports, and presentations for leadership and sales reviews
- Identify process gaps and implement improvements to enhance sales productivity and efficiency
- Coordinate with cross-functional teams (marketing, finance, operations) to align on business goals
- Assist in incentive compensation planning and tracking sales commissions
- Maintain and manage sales documentation, proposals, and contracts
- Support onboarding and training of sales teams on tools, processes, and best practices
- Analyze customer and market data to generate actionable insights
Key Skills & Qualifications
- Bachelor’s degree in Business, Finance, Marketing, or related field (MBA preferred)
- Strong analytical and problem-solving skills
- Proficiency in MS Excel and data analysis tools
- Familiarity with sales forecasting and pipeline management