Sales Ops Manager

Key Responsibilities
Sales & Business Development Support

• Support the VP, Growth directly on sales calls and partner meetings — prepping materials, taking notes, and owning follow-through on action items.
• Assist with early-stage business development: researching and helping build a pipeline of prospective partners to support the VP, Growth's inbound and outbound efforts.
• Own pipeline management through maintaining a list pipeline and forecast: report status regularly to VP, Growth.

Pilot Execution

• Project manage all in-house pilots with potential partners end-to-end, ensuring timely turnaround and accurate data capture.
• Problem-solve issues as they arise during a pilot, connecting the dots between partner needs and Tersus's capabilities.
• Report pilot results and recommendations directly back to the partner brand.
• Deliver a closing-ready package — data, results, and recommended terms — to the VP, Growth once a pilot is ready to close.
  
  

Strategic Contribution

• Think horizontally across partner needs and strategically connect them to Tersus's service offerings, surfacing expansion opportunities.
• Bring proactive ideas and insights to the Executive team.

Systems & Process

• Own process improvements across departments as they relate to brand partner selling, onboarding, accurate billing and execution.
• Partner with the Director of Partnerships to document and maintain playbooks and SOPs for the pilot-to-signature motion.
• Develop, own, and continuously improve the partner health-score and KPI framework used across the account base.

Works Closely With

• VP, Growth — you support sales calls and business development directly, deliver closing-ready pilots for negotiation, and report pipeline status.
• Senior Partnerships Manager — you hand off signed accounts cleanly and provide the health-score framework she uses in business reviews.
• Director of Partnerships — you route network-sourced opportunities through your pipeline and partner on enterprise pilot design and documentation.

Qualifications

• 5–10 years of experience in project management, account management, sales, or revenue operations
• Strong project management skills with exceptional attention to detail and ability to organize complex data
• Comfort operating in multiple modes: direct sales support, rigorous pipeline/CRM management, and hands-on, in-the-field pilot execution with partner teams — this role requires range
• High EQ, with strong written and verbal communication skills and genuine comfort presenting to internal and external stakeholders
• Strength in Excel and financial modeling
• Entrepreneurial, roll-up-your-sleeves mindset — a doer who can write a problem statement, find a solution, and articulate what would have to be true to make it real

Ideal Background (Nice-to-Have)

• Background in retail/ecommerce, brand partnerships, or consulting
• Interest or experience in the circular economy or sustainability

Compensation & Benefits

• $85,000–$105,000 annually, commensurate with experience.
• Bonus eligible.
• 401(k)
• Medical, Dental & Vision insurance
• Flexible spending account
• Life insurance
• Flexible Time Off
• Legal/Lawyer Benefit
• RTD Ecopass