Sales Representative – Dallas Market

Reports to: Regional Sales Director

Position Summary

The Sales Representative is an inside sales position responsible for delivering exceptional customer service, responding to inbound sales opportunities, assisting clients with rental selections, preparing accurate quotes and orders, and helping grow revenue through thoughtful and proactive selling.

This role is often one of the first points of contact a customer has with our company and plays an important part in creating an exceptional client experience. The Sales Representative is expected to answer incoming calls and emails promptly, understand each customer’s event needs, recommend appropriate products, and identify opportunities to enhance the event through additional rental items and services.

Success in this position requires strong communication skills, exceptional organization, attention to detail, product knowledge, time management, and a genuine desire to help customers. The ideal candidate is comfortable managing multiple priorities while maintaining a high level of responsiveness and accuracy.

While this is primarily an inside sales position, Sales Representatives are encouraged to develop relationships within the Birmingham event community and may occasionally participate in networking events, venue visits, client events, or other business development activities as needed.

Our team is guided by three core values:

· Have Heart – We lead with empathy, build meaningful relationships, and genuinely care for our clients, teammates, and community.

· Give Thanks – We celebrate one another’s contributions, express gratitude often, and recognize that our success is built through teamwork.

· Take Pride – We pursue excellence, own our responsibilities, and hold ourselves accountable for delivering exceptional experiences every day.

This is an on-site position based in Dallas, TX.