Sales Service Coordinator

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a Sales Services Coordinator, you’re not just supporting events from sale to execution – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Provide exceptional client service: Respond to inquiries, manage calls and emails, and provide timely, professional support throughout the event planning process
• Support the sales process: Assist with client meetings and site inspections, and help deliver a seamless planning experience from proposal through execution
• Coordinate event logistics: Input and update event details in booking systems, coordinate site visits, and arrange VIP services
• Prepare and distribute documents: Create and share Banquet Event Orders (BEOs), group resumes, menus, diagrams, and post-event reports to ensure alignment across teams
• Stay organized and detail-focused: Prioritize tasks, manage timelines, and maintain accurate records to support high-quality service and operational efficiency

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, the candidate must be able to demonstrate the following skills, abilities and knowledge:

• Associate's Degree in Hospitality Management, Business Administration, Marketing, Communications, or related field required
• Bachelor's Degree, preferred