Sales Support Analyst
Why Verifone
For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.
Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.
Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located.
What's Exciting About the Role
Verifone is looking for a Sales Support Analyst to join our CarCAAn (Caribbean, Central America, Andean/South American) regional sales team, based in Miami. This role provides critical operational and analytical support to the sales team covering the region. You'll work closely with sales leadership, account managers, and cross-functional partners (finance, legal, operations) to keep deals moving, reporting accurate, and the sales process running smoothly.
This is a great fit for someone who's organized, detail-oriented, comfortable working across time zones and cultures, and energized by supporting a fast-moving, multi-market sales organization.
Responsibilities
- Support the sales team with pipeline management, CRM data hygiene, and opportunity tracking across the CarCAAn portfolio
- Monitor and follow up on customers’ orders to ensure timely processing, address any issues or delays, and ensure orders are fulfilled as expected
- Help prepare materials for internal, and partner/customer meetings
- Identify process gaps and support continuous improvement of sales operations workflows
- Liaise with internal teams (finance, legal, operations, marketing, etc.) to resolve deal-related questions or blockers
- Create internal orders and purchase requisitions
- Support customer compliance processes, ensuring accurate documentation and policy adherence
- Assist with collections efforts by monitoring outstanding balances and facilitating payment resolution
Qualifications
- Bachelor's degree in Business, Finance, or related field, or equivalent experience
- 2+ years of experience in sales support, sales operations, or a similar analytical/administrative role
- Strong Excel skills; experience with CRM systems, Salesforce knowledge is a plus
- Excellent organizational skills and attention to detail
- Strong written and verbal communication skills
- Bilingual English/Spanish required; comfort working across LATAM and Caribbean markets
- Ability to manage multiple priorities and work independently in a fast-paced environment
- Experience in payments, fintech, or technology sales is a plus
Our Commitment
Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Skills
As published by greenhouse · 16 questions · 5 written answers
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location
Short answers (4)
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- What are your salary expectations for this role?
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- Have you ever been employed by Verifone?
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Written answers (5)
- This role follows a hybrid work model based out of our Miami office (3 days in office, 2 days remote). Are you able to accommodate this schedule and commute?
- What is your current address?
- Are you Bilingual in English and Spanish? This includes speaking, reading, and writing.
- This role supports teams, customers, and partners across Latin America and the Caribbean. Please describe your professional experience communicating and collaborating in both English and Spanish, including the types of stakeholders you have worked with.
- Please describe any experience you have supporting a sales, customer-facing, or business team. This could include maintaining data in systems such as Salesforce, tracking opportunities or projects, creating reports, coordinating with stakeholders, or helping manage day-to-day operations. Include your specific responsibilities and the tools you used.