Sales Support Coordinator

Job Summary:

The Sales Support Coordinator performs administrative duties for the Sales Department including Sales Directors, and Sales Managers. Performs administrative duties to include preparing a variety of reports, organizing meetings and events, and other general administrative support activities. Requires excellent computer skills, process improvement skills, and the ability to work with all levels of internal customers.

Duties and Responsibilities:

Essential Duties

Prepare and maintain various reports, within strict deadlines, to include but not limited to: sales reports, commission reports, serviceability reports, and status reports.
Compile, distribute, and maintain documents in electronic and/or physical files
Develop and maintain documents for presentations including PowerPoint presentations and Excel spreadsheets; create business correspondence as needed
Assist in planning meetings and events
Effectively prioritize and manage multiple tasks and deadlines
Maintain the highest level of confidentiality and sensitivity to any and all information available
Observe company safety procedures at all times.
Demonstrate and holds employees accountable for stewardship of the brand to include embodiment of the Shentel Way by ensuring appropriate use of the brand (name, logo, company, appearance, and attitude) within their respective team and organization.
Contract review and manipulation.
Invoice coding and payment tracking for all leaders in Residential Sales.

Non-Essential Duties:
General telecommunication industry and sales organization knowledge a plus.

Qualification Requirements:

Education: High school diploma required; associates degree in related field preferred
Prior experience using Salesforce or other CRM preferred
Experience Level: 2- 5 years of experience as an administrative assistant or similar role
Computer proficiency in Microsoft Office Suite including Outlook, Word, Excel, PowerPoint, and Teams
Proven planning, organizational, and analytical skills
Excellent verbal and written communications
Understanding of records management, records retention, and confidentiality
Strong telephone, email, and video chat skills
Ability to effectively and professionally interface with all internal and external customers
Other duties as assigned

This position description is only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this position. The incumbents may be requested to perform tasks other than those stated in this description.

The company reserves the right to revise or change this job description as the need arises. This job description does not constitute any written or implied contract of employment.