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Sales Support Executive

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Job Title: Sales Support Executive – Public Sector Contracts

Position Summary

The Sales Support Executive – Public Sector Contracts is responsible for supporting the Public Sector sales team by coordinating contract administration, managing proposal documentation, ensuring compliance with government purchasing vehicles, and serving as a key liaison between Sales, Contracts, Legal, Finance, and Operations. This role plays a critical part in helping the sales organization respond quickly to opportunities while ensuring contractual accuracy and compliance.

The ideal candidate is highly organized, detail-oriented, thrives in a fast-paced environment, and has experience supporting government or public sector sales.


Key Responsibilities

Public Sector Contract Management

  • Support the administration and maintenance of federal, state, local, education (SLED), and cooperative purchasing contracts.
  • Assist with contract renewals, modifications, amendments, and pricing updates.
  • Maintain contract documentation, compliance records, and contract repositories.
  • Monitor contract expiration dates and proactively coordinate renewal activities.

Sales Support

  • Provide day-to-day support to Public Sector Account Managers throughout the sales cycle.
  • Prepare quotations utilizing approved contract pricing.
  • Coordinate contract-specific documentation required for customer purchases.
  • Assist with opportunity tracking and sales pipeline management.
  • Ensure all required documentation is completed prior to order submission.

Proposal & Bid Support

  • Coordinate responses to RFPs, RFQs, RFIs, and other government solicitations.
  • Gather technical, financial, and legal documentation required for proposal submissions.
  • Ensure proposals comply with customer requirements and submission deadlines.
  • Maintain reusable proposal content and contract documentation libraries.

Cross-Functional Coordination

  • Partner with Contracts, Legal, Pricing, Finance, Procurement, and Operations to resolve contract-related issues.
  • Coordinate internal approvals for pricing exceptions and contract changes.
  • Assist project teams with contract interpretation and customer requirements.

Compliance & Documentation

  • Ensure compliance with government procurement regulations and internal policies.
  • Maintain accurate contract records within CRM and contract management systems.
  • Verify customer purchasing eligibility through applicable contract vehicles.
  • Support audit requests by maintaining organized documentation.

Reporting & Process Improvement

  • Develop and maintain reports related to contract utilization and sales activity.
  • Track contract performance metrics and renewal opportunities.
  • Identify opportunities to improve contract administration processes and sales support efficiency.
  • Recommend workflow improvements to increase response times and operational effectiveness.

See also

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