Sales Support Representative I

Position Summary:

Vallen’s Sales Support Representative is an individual contributor who aids the operations team in support of sales. Sales Support associates engages internal customers and drive efficient services providing clerical assistance by following standard operating procedures (SOPs). Supports the implementation and communication of the sales processes.

Essential Job Duties and Responsibilities:

• Supports the use of sales opportunity tracking tools by providing clerical assistance.
• Works within a team on special nonrecurring and ongoing projects which may include: assisting with the preparation and coordination multiple presentations, disseminating information, coordinating direct mailings.
• Support the distribution of common sales report, sales documentation, guidelines and updates.
• Takes messages, fields/answers routine questions, routes call to appropriate teams. Works in cooperation with other associates to cover phones.
• Sorts and distributes mail. Responds to regularly occurring requests for information. Prepares outgoing mail.
• Performs other duties and works on special projects as assigned.