Sales Team Manager- Hospitality Industry
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Job Summary
We are seeking a high-performing Senior Sales Team Lead to join a fast-growing hospitality brand specializing in aesthetically curated vacation rentals. This is a critical leadership role that bridges the gap between high-touch guest experience, operational excellence, and strategic growth. You will ensure our properties maintain the highest standards of quality while driving supplemental sales and managing vital relationships with property owners. If you are a real estate professional with a "think like an owner" mentality and a passion for the short-term rental industry, this is your opportunity to lead a dedicated team in a dynamic environment.
Key Responsibilities
- Oversee guest communications with a strict ten-minute response time requirement to ensure a premium experience.
- Manage cleaning reports and review property photos to ensure every home meets our rigorous SOP standards.
- Refine existing workflows and create new SOPs to improve operational efficiency and scalability.
- Manage ongoing communication with property owners, providing updates and maintaining strong professional relationships.
- Dedicate approximately one hour daily to supplemental sales activities to drive revenue growth.
- Execute "Think Like An Owner" projects, special initiatives designed to improve the business's bottom line and guest satisfaction.
- Monitor and report on team performance against base KPIs and the "Focus of the Month."
Requirements
- Senior-level experience in Real Estate or Hospitality.
- Proven mastery of Objection Handling and high-level negotiation.
- Native-level fluency in English with exceptional written and verbal communication skills.
- Proficiency in Google Workspace.
- Availability to work a strict PST 9:00 AM – 5:00 PM schedule.
- Experience with Cold Calling, Cold Emailing, and conducting Discovery Calls.
- Proficiency with Slack and Monday.com.
- Previous experience in the short-term rental or vacation rental industry.
Benefits
💰 Competitive salary
🌎 Fully remote work environment
📈 Long-term stability in a growing company
🏠 Opportunity to work within the luxury hospitality and real estate sector
Skills
As published by workable · 13 questions · 4 written answers
Basics
First name, Last name, Email, Phone, Address, Photo, Education, Experience, Resume, Cover letter
Short answers (4)
- What other language(s) are you business proficient in?
- How many years of experience do you have working as a Sales Lead?
- What are your monthly salary expectations in USD?
- If you have a LinkedIn profile, please provide the URL below (if you don't have a LinkedIn profile, put N/A)
Pick from a list (5)
- What is your level of proficiency in English?
- Which of the following timezones are you able to work in?
- Are you open to outbound calling?
- What type of company do you prefer to work for?
- How did you hear about this opportunity? (Please note, this has no impact on your application)
Written answers (4)
- Which country do you currently reside in?
- Can you list all of the sales tools, software and platforms that you have used in your previous roles? List CRM, dialers, prospecting, communication tools (e.g., HubSpot, Aircall, Apollo, Slack, etc.)
- Do you have experience managing short-term / vacation rental properties (e.g., Airbnb, VRBO)?
- Which industries have you worked in your sales roles? Were these B2B or B2C? (e.g., Cybersecurity - B2B, Finance - B2C etc.)