Sales Trainer

• Design and deliver training for B2B sales and outbound/inbound lead-generation agents, covering prospecting, cold calling, discovery, objection handling, and closing.
  
• Teach consultative and solution-selling methodologies (e.g., SPIN, Challenger, MEDDIC, BANT) and adapt them to each client’s sales process.
  
• Train agents on the client’s products and services, value propositions, ICPs, and competitive positioning.
  
• Build realistic role-plays, call simulations, and scenario-based exercises that reflect B2B buyer personas and decision-making cycles.
  
• Train agents on CRM and sales tools (e.g., Salesforce, HubSpot, Outreach, ZoomInfo, LinkedIn Sales Navigator) and on accurate lead qualification and data entry.
  
• Evaluate readiness through call certifications, pitch assessments, and sales simulations before agents go live.
  
• Coach agents on live and recorded calls, targeting conversion rate, appointment-setting rate, pipeline contribution, and quota attainment.
  
• Analyze sales performance and QA data to find skill gaps, then run refresher training and sales clinics.
  
• Keep scripts, playbooks, battle cards, and objection-handling guides up to date.
  
• Report on training effectiveness: time to productivity, ramp-up to quota, pass rates, and post-training conversion and retention.
  
• Work with sales operations, QA, and client stakeholders on program goals, messaging changes, and campaign launches.
  
• Promote a high-performance, compliance-aware sales culture, including call recording, consent, and data privacy standards.
  

Requirements

• Bachelor’s degree in Business, Marketing, Communications, or a related field.
  
• 3-5 years in B2B sales, inside sales, or lead generation, with at least 2 years as a sales trainer or coach in a BPO or contact center.
  
• Proven record of achieving or exceeding sales targets, or of training teams that did.
  
• Strong knowledge of B2B sales cycles, consultative selling, and lead qualification frameworks.
  
• Excellent facilitation, presentation, and communication skills, with fluent, professional English.
  
• Hands-on experience with CRM and sales engagement tools, and with analyzing sales KPIs.
  
• Experience building sales training content, role-plays, and assessments.
  
• Strong coaching skills, with the ability to give clear, data-driven feedback. Comfort working with international clients and across time zones.
  
• Preferred: sales training or coaching certifications (e.g., Sandler, Challenger, Miller Heiman, Train-the-Trainer), experience in SaaS, IT, or telecom B2B accounts, and exposure to account-based selling.