Salesforce Administrator
Description
We're looking for a Salesforce-certified Administrator (GTM Systems) to be the dedicated technical resource for its Partner organization. Partner requests come first; when the queue is clear, you'll support Sales, RevOps, and the broader GTM teams — there is always meaningful work in the pipeline.
Your mission is keeping partner data, workflows, and integrations in Salesforce accurate and running. Today, failures between PartnerStack, Workato, and Salesforce mean waiting days on vendor support. You'll bring that troubleshooting in-house: find the root cause, fix it, and keep the Partner team moving.
Responsibilities
- Own a ticket queue of partner-related Salesforce requests: data fixes, field updates, reporting questions, and pipeline discrepancies
- Troubleshoot integration failures across PartnerStack, Workato, and Salesforce — trace where a workflow or sync broke and resolve it internally
- Support partner commission questions by validating and correcting the underlying Salesforce data
- Execute large-scale data cleanup, deduplication, and reconciliation projects
- Coordinate enrichment requests across customer, prospect, and partner records — scope the need, route sourcing to the data team, and load validated data back into Salesforce
- Build and maintain Salesforce reports and dashboards for Partnerships and GTM stakeholders
- Run analysis projects for GTM leadership (e.g., tech stack consolidation), leveraging AI tools where appropriate
- Document workflows and recommend improvements to data accuracy and efficiency
Requirements
- Salesforce Administrator Certification — strongly preferred
- 2+ years in Salesforce Administration, Revenue Operations, or GTM/CRM Systems
- Experience with CRM data cleanup, reconciliation, and bulk updates
- Comfortable building Salesforce reports and dashboards; advanced Excel or Google Sheets
- Experience with integration/automation middleware (Workato, Zapier, Make, or similar) strongly preferred; ability to read workflow scripts to pinpoint failures is a plus
- Proactive communicator who asks clarifying questions before acting, owns tickets end-to-end, and manages multiple priorities with tight turnarounds
- Familiarity with PartnerStack, Gong, CauseIQ, Crossbeam, ZoomInfo, or Clay is a plus
Benefits
Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:
- Permanent remote work flexibility
- Paid Time Off
- Annual performance bonuses
- Dedicated coaches offer an extra channel of support and skill-building
- Opportunities for professional growth
* Applicable for full-time permanent roles
At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.
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Skills
As published by workable · 12 questions · 6 written answers
Basics
First name, Last name, Email, Headline, Phone, Address, Photo, Education, Experience, Summary, Resume, Cover letter
Short answers (1)
- Additional Details: If Other, Social Media, or Recruiter, please let us know where or who you heard about this from. Otherwise, write N/A.
Pick from a list (5)
- Do you hold a Salesforce Administrator Certification?
- Do you have a backup device available in case your primary device has an issue?
- Do you have a backup internet connection available?
- Are you currently based in the Philippines?
- How did you hear about this position?
Written answers (6)
- How many years of professional experience do you have in Salesforce Administration, GTM Systems, Revenue Operations, or CRM Operations?
- Briefly describe your experience managing Salesforce data quality, CRM operations, or system administration. (2–3 sentences)
- Please list the CRM, Salesforce, reporting, spreadsheet, automation, and integration tools you have used professionally.
- Do you have hands-on experience with Salesforce data management (e.g., data cleanup, deduplication, bulk updates, reconciliation) and creating reports and dashboards?
- What device will you use to work remotely? Please include the model and specifications if available.
- What is your current internet provider and internet speed?
