Salesforce Business Analyst
Summary
Acts as a bridge between business teams and Salesforce developers, turning user needs into technical requirements and helping implement solutions in Salesforce.
Key Responsibilities: Collaborate with business units to gather, analyze, and document business requirements related to Salesforce. Translate business needs into functional specifications and work with developers to implement scalable solutions. Serve as a liaison between IT and business stakeholders, ensuring clear communication and alignment on project goals and deliverables. Perform gap analysis and identify areas for process improvement using Salesforce tools and capabilities. Support confi…