Salesforce Business Analyst
Posted Updated
Summary
A 6-month contract Senior Business Analyst role in Melbourne (hybrid, 3 days onsite) supporting a billing remediation and transformation initiative. The BA validates requirements, facilitates stakeholder workshops, writes user stories and supports SIT/UAT alongside Salesforce Functional Consultants and developers, using Salesforce, Jira and Confluence.
An exciting opportunity has arisen for an experienced Senior Business Analyst to join a large, established organisation delivering a significant billing remediation and transformation initiative. This project is focused on improving billing accuracy, operational efficiency, customer experience and financial controls. Working closely with Salesforce Functional Consultants, developers and business stakeholders, you will play a key role in reviewing and validating existing requirements, confirming…