Salesforce Developer

We are looking for a skilled Salesforce Developer to join our team and help deliver robust and scalable Salesforce Service Cloud solutions. In this role, you will develop, customize, and integrate Salesforce applications that support customer service operations and enhance the overall customer experience.

Key Responsibilities

• Develop, customize, and maintain Salesforce Service Cloud solutions.

• Build and enhance applications using Apex, Lightning Web Components (LWC), and Flows.

• Design and implement integrations with enterprise systems and contact center platforms.

• Collaborate with business stakeholders to translate requirements into technical solutions.

• Support deployments, troubleshooting, system enhancements, and continuous improvement initiatives.

• Ensure adherence to Salesforce best practices, security standards, and development guidelines.

Required Qualifications

• Proven experience as a Salesforce Developer.

• Strong knowledge of Apex, SOQL, Lightning Web Components (LWC), and Salesforce Flows.

• Hands-on experience with Salesforce Service Cloud.

• Experience developing and supporting API-based integrations.

• Solid understanding of Salesforce data models, security, and sharing mechanisms.

• Experience working in Agile/Scrum environments.

• Strong analytical and problem-solving skills.

Nice to Have

• Experience integrating Salesforce with contact center solutions.

• Exposure to AI-powered customer service capabilities and automation.

• Understanding of customer service operations and support processes.

• Salesforce certifications are a plus.

Benefits

• Food ticket

• Health insurance

• Training and access to certification vouchers

• Work-life balance initiatives

• Referral program

• Birthday off

• Give back day - enjoy a day to give back to society!