Luza Tec

QA Engineer

Agile API Automation Azure CI/CD +5 skills

A manual QA tester who executes and maintains test cases, validates features and fixes, and tracks defects for business solutions built on Salesforce, Azure, and Genesys Cloud. Work covers functional, integration, regression, and UAT testing within Agile teams.

Salesforce Developer

Agile AI Apex API Automation +5 skills

Luza Tec is hiring a Salesforce Developer in Lisbon to build, customize, and integrate Salesforce Service Cloud solutions supporting customer service operations. Day-to-day work centers on Apex, SOQL, Lightning Web Components, and Flows, plus API-based integrations with enterprise and contact center systems.

Salesforce Architect

Agile API Cloud CRM Data Modeling +3 skills

Defines and governs the architectural vision for CRM and customer service solutions across the Salesforce ecosystem — designing scalable data models, security models, and integration patterns, and setting architecture/governance standards. Core stack: Salesforce platform (Sales Cloud, Service Cloud), Salesforce APIs and integration patterns.

Product Manager: Product / Content Standards

Acceptance Criteria AI CRM Salesforce Stakeholder Management

Luza Tec is hiring a Product Manager to own product and content standards for knowledge management in customer service — defining the roadmap, content governance and validation workflows, and shaping AI-driven article recommendations and multilingual agent support. The role centers on knowledge management, CRM/customer service enablement and stakeholder alignment.

Product Manager: Routing Standards

Acceptance Criteria Agile Automation CRM Salesforce +1 skills

Product manager for global routing standards in after-sales support: defines the roadmap and rules for case classification, prioritization, assignment and escalation across markets, translating business requirements into agile backlog items. Works with CRM/case-management and workflow-automation tooling (Salesforce-like) and cross-functional stakeholders.

Product Manager: Interaction Management

Acceptance Criteria Agile CRM Salesforce Stakeholder Management +1 skills

Luza Tec is hiring a Product Manager in Lisbon to own the strategy, roadmap, and global standards for customer interaction channels (phone, email, live chat, social media), translating business needs into requirements and user stories for Agile delivery teams while aligning stakeholders across markets. CRM experience, ideally with Salesforce, is a plus.

Agentic AI Agile AI Automation Data Governance +7 skills

CMC Business Analyst

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Luza Tec is hiring a CMC Business Analyst who bridges pharmaceutical business needs and technology: gathering requirements, writing user stories, mapping CMC data flows, and supporting data platforms and AI-assisted digital solutions. The role requires strong CMC/pharma life-sciences experience plus business analysis skills in agile squads.

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Senior .NET Backend Developer

Luza Tec is hiring a Senior .NET Backend Developer to build scalable, cloud-native applications and REST APIs within an Agile, international team. Day to day involves C#/.NET 6+ backend development, SQL Server/PostgreSQL work, microservices, and CI/CD practices using Git and Azure DevOps, with exposure to Azure/AWS.

Agile API AWS Azure Azure DevOps +18 skills

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Sharepoint Developer