Salesforce Enterprise Architect
Posted Updated
- 14+ years CRM experience with a minimum of 3 years on public sector or Energy & Utilities Services domain
- Must have worked on PSS cloud and good to have GDS understanding.
- CRM/Salesforce solution experience is a plus
- Proven ability to design and optimize business processes and to integrate business processes across disparate systems.
- Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.
- Solid verbal, written, presentation and interpersonal skills
- Ability to collaborate as part of a team to solve business and technical problems
- Be the Trusted Digital Transformation Advisor for our customers
- Thought leadership role in Public Sector/Energy & Utilities Industry. Deliver & support business process innovation workshops.
- Leads business process redesign, roadmap planning, and identifying touch points in multi-cloud implementations.
- Assess customers business requirements, co-create the future vision for success and map to Salesforces solutions
- Give input to customers target architecture, phasing, roadmap and transition architecture
- Provide domain expertise and guidance to define solution for the customers on the salesforce 360 platform
- Work with the client to build out their CRM strategy and roadmap, enabling both quick wins and longer-term strategic goals, leveraging Salesforce Platform and supporting technology
- Comfortable working with complex business requirements, design, and help configure the desired solution.
- Collaborate with Technical Architects, Project teams and implementation partners to determine the solution details and value of the proposed architecture
- Review and provide guidance on design and infrastructure blueprints, as well as proactively identify and communicate potential issues or risks