Salesforce Marketing Cloud Implementor
Matrix Eastern Europe, the offshore division of Matrix IT, one of the leading global R&D services companies with more than 11,000 professionals, is looking for a Salesforce Marketing Cloud Implementor to join one of our teams.
The Marketing Cloud Implementor will be responsible for the hands-on configuration, execution, and optimization of Salesforce Marketing Cloud. This role ensures that customer journeys, segmentation, automations, and data flows are implemented accurately and continuously improved. The role includes ownership of QA, new features, bug fixes, ensuring high-quality delivery and system stability. This role will work closely with the Marketing cloud team manager, external Solution Architecture Partner (infrastructure / deep technical design) and cross-functional teams across CRM, Marketing, Data, and Commerce
- At least 2 years of hands-on experience with Salesforce Marketing Cloud.
- Strong SQL skills and experience with relational datasets.
- Experience with segmentation, audience creation, and marketing data.
- Familiarity with Salesforce CRM objects and processes.
- Understanding of cross-cloud integrations (MC, CRM, Commerce Cloud).
- Strong QA, troubleshooting, and monitoring capabilities.
- Solid project execution skills and familiarity with tools like Jira/Monday.
- Excellent communication and collaboration abilities.
- Strong written and verbal English.
- Salesforce Marketing Cloud certifications (Administrator, Consultant).
- Experience with ecommerce journeys (browse/cart abandonment, post-purchase).
- Background in customer lifecycle marketing or retention strategy.
- Familiarity with CDPs or marketing analytics platforms.