Salesman

Position Title: Sales Representative

Store:

Reports To: Store Manager / Asst Manager

Date:

FLSA Status: Non- Exempt

Hours: Minimum 30 HRS. Flexible to needs of White’s Lumber, Inc.

MINIMUM QUALIFICATIONS: High School Diploma or G.E.D. Employee must possess a valid Driver’s License and has a minimum of three years of experience in sales.

ESSENTIAL JOB FUNCTIONS:

• Wait on customers with a positive and friendly demeanor
• Place special orders in a timely fashion.
• Adhere to Company safety policies and rules.

GENERAL DUTIES:

• Wait on customers, be able to write up regular or special orders
• Prepare sales tickets, including unit prices and extensions with totals.
• Quote prices in response to telephone inquiries.
• Computing and quoting small estimates for customers that do not require blueprint takeoff.
• Handling customer complaints.
• Approve returns by ensuring product is in resaleable condition before issuing credit.
• Provide advice to customers on proper materials, their usage, and techniques, especially to do-it-yourselfers.
• Familiarizing oneself with a wide range of knowledge about products and construction techniques.
• Being familiar with special order items available.
• Read trade magazines in order to keep abreast of trends and changes in the building industry.
• Provide customers with advertising literature.
• Direct customers to proper pick-up area in the yard.
• Attend training sessions as scheduled.
• Help maintain store housekeeping and displays by dusting and straightening.
• Being aware of items on sale or at discount prices by reviewing sale flyers.
• Being able to demonstrate the use of merchandise when requested.
• Watch for shoplifting and notify supervisor immediately.
• Assist customers with large, bulky, or heavy items.
• Perform special services such as cutting glass, making keys, etc.