SAP Business Analyst (SuccessFactors)
Description
Roles & Responsibilities:
Build business and HR domain knowledge to support system development and maintenance.
Provide consultation to customers in the role of Business Analyst.
Gather and document customer requirements.
Analyze requirements and produce system designs and specifications.
Conduct system testing.
Coordinate user training and User Acceptance Testing (UAT).
Provide post-go-live support and maintenance.
Coordinate with the Service Desk to resolve incidents.
Facilitate and support vendors in resolving analysis issues, as needed.
Identify opportunities for system improvement and a better user experience.
Must-Have Qualifications
Technical Skills:
Hands-on configuration experience with SAP
SuccessFactors, including:
Core HR and Payroll (EC, ECP, Benefit, Time) Talent Management (e.g., Compensation, Succession & Development, Learning)
Role-Based Permissions (RBP), business rules, and workflows
Integration using SAP Integration Suite / Cloud Platform Integration (CPI) and Integration Center, including employee data replication to S/4HANA or ECC
Reporting with Story Reports / People Analytics, and data migration (import/export)
SQL and Excel for data analysis
Requirements gathering and functional specification
Soft Skills:
HR Process knowledge
Analytical and logical thinking, adaptability,
creativity, and a positive attitude
Able to work in challenging situations
Fast Learner
Nice to have Qualification:
Bachelor's degree in Computer Engineering, IT, or a related field.
5+ years of experience in IT and as a Consultant/Business Analyst.
SAP SuccessFactors certification is highly desirable.
Good communication skills, both verbal and written in English.
Good interpersonal & communication skills with a good service mind.
Negotiation skills for dealing with vendors.