SAP Hybris (SAP Commerce Cloud) Business Analyst
Summary
Business analyst (7-10 yrs) for SAP Commerce Cloud / SAP Hybris eCommerce initiatives: gathering requirements, running stakeholder workshops, writing functional specs and user stories, and supporting UAT and go-live, including integrations with SAP ERP/S4HANA, CRM, CPI, payment gateways and 3PLs.
Drive the future of digital commerce by bridging business needs and enterprise eCommerce solutions. If you have strong SAP Commerce Cloud expertise and thrive in stakeholder-facing roles, this opportunity could be the perfect fit.
Role Snapshot
Role Title: SAP Hybris / SAP Commerce Cloud Business Analyst
Location / Work Model: Bangalore, Hyderabad, Pune, Chennai | Hybrid
Domain / Industry: Digital Commerce & eCommerce Solutions
Key Responsibilities
- Gather, analyze, and document business requirements for SAP Commerce Cloud initiatives.
• Conduct stakeholder workshops and translate requirements into functional specifications, user stories, and process flows.
• Collaborate with developers, architects, UX, and QA teams throughout the solution lifecycle.
• Support UAT, solution validation, process improvements, integrations, and post-go-live activities.
Core Requirements
- 7-10 years of experience with SAP Hybris / SAP Commerce Cloud.
• Strong understanding of B2B and B2C eCommerce processes, including Product Content Management (PCM), Order Management, Customer Management, Promotions, Pricing, CMS, and Search & Merchandising.
• Knowledge of SAP Commerce Cloud architecture, OCC APIs, and integrations with SAP ERP/S4HANA, SAP CRM, SAP CPI, payment gateways, and 3PL platforms.
• Experience working in Agile/Scrum environments, business process modeling, requirement gathering, functional documentation, and UAT execution.
Preferred Qualifications
- SAP Commerce Cloud certification.
• Experience with retail, manufacturing, consumer goods, or digital commerce domains.
• Familiarity with Jira, Confluence, Azure DevOps, PIM, CMS, OMS, and CRM platforms.