SAP Hybris SAP Commerce Cloud Business Analyst

NOTE : DONT APPLY JNTU UNIVERSITY

Role & responsibilities

Job Description Must have: We are looking for an experienced SAP Hybris (SAP Commerce Cloud) Business Analyst to bridge the gap between business stakeholders and technical teams. The candidate will be responsible for gathering business requirements, analyzing eCommerce processes, defining functional specifications, and supporting the implementation of SAP Commerce Cloud solutions. The ideal candidate should possess strong knowledge of B2B/B2C eCommerce, digital commerce processes, and SAP Commerce capabilities.

Required Skills Functional Skills Strong experience in SAP Hybris / SAP Commerce Cloud. Knowledge of B2B and B2C eCommerce business processes. Understanding of: Product Content Management (PCM) Order Management Customer Management Promotions and Pricing Search & Merchandising CMS and Storefront Functionality Experience in Agile/Scrum methodologies. Business process modeling and requirement documentation. UAT planning and execution.

Technical Understanding Basic understanding of: SAP Commerce Cloud Architecture OCC APIs Integrations with SAP ERP/S4HANA, SAP CRM, SAP CPI Payment Gateway Integrations Third-Party Logistics (3PL) Integrations Digital Marketing Platforms

Preferred Qualifications

Bachelor's or Master's degree in Engineering, Computer Science, Business Administration, or related field. SAP Commerce Cloud certification is preferred. Experience working in retail, manufacturing, consumer goods, or digital commerce domains. Knowledge of Jira, Confluence, Azure DevOps, or similar tools.

Key Responsibilities Gather, analyze, and document business requirements for SAP Commerce Cloud projects. Conduct workshops and requirement-gathering sessions with business stakeholders. Translate business requirements into detailed functional specifications and user stories. Collaborate with SAP Commerce developers, architects, UX teams, and QA teams throughout the project lifecycle. Define and document business processes, workflows, and system integrations. Support product catalog, pricing, promotions, order management, and customer experience requirements. Analyze current business processes and recommend process improvements. Participate in solution design discussions and validate proposed solutions against business requirements. Prepare functional design documents, BRDs, FRDs, process flows, and use cases. Support User Acceptance Testing (UAT), defect management, and production deployments. Assist in change management, user training, and post-go-live support. Ensure alignment of SAP Commerce solutions with organizational digital commerce strategies.

Key Competencies Stakeholder Management Requirement Elicitation Business Process Analysis Functional Documentation Problem Solving Communication & Presentation Skills Cross-functional Collaboration Agile Mindset

Nice to Have Experience with SAP S/4HANA integration. Knowledge of PIM, CMS, OMS, and CRM platforms.

Preferred candidate profile