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SAP Service Coordinator

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Description

I’m currently recruiting for a SAP Service Coordinator to join an established SAP Center of Excellence.

This is a permanent position based in Warsaw, with a hybrid model of 3 days per week onsite. The preferred start date is January 2027 or earlier.

The role focuses on coordinating SAP service delivery across an SAP S/4HANA RISE Private Cloud environment, including incident/change management, SAP RISE operations, JIRA Service Management, service governance and stakeholder coordination.

Key requirements:

  • 5+ years of SAP Service Management experience

  • Strong SAP S/4HANA and SAP RISE / RISE Private Cloud experience

  • JIRA Service Management

  • ITIL certification or strong practical ITIL experience

  • 3+ years of team leadership experience

  • SAP RISE contract management experience

  • Understanding of SAP Basis/RISE operations and SAP licensing

  • Fluent English

  • SAP Cloud ALM experience would be a strong advantage

The position also acts as deputy to the SAP CoE Manager and requires the ability to provide cover for the RISE/Basis consultant when needed.

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