SAP Support Analyst
Description
About the role
BAU 1st and 2nd level support on SAP system covering ECC6, BW, DM, BPC handling incidents and change requests. Involvement in projects SDLC or any methodology.
Key responsibilities
Analyze company's current needs and current practices in various areas
Anticipate future needs
Provide Impact analysis and advisory services to the users
Provide solution in integrating various business operations into one platform
Design and implement SAP programs that will satisfy the company's needs and requirements, including adding upgrades, installing new systems or creating custom programs
Run tests on all systems changes to ensure the successful integration of new software and programming and make any modifications as necessary
Troubleshoot problems with SAP programs and provide technical solutions
Provide training to SAP users in all areas
Perform SAP S4/Hana and Oracle ERP assessments
Liaise with users, vendors and other IT personnel for problem resolution
About you
Bachelor's Degree in Information Technology from any local or overseas higher learning institutions
Current knowledge of SAP systems, deployment, and integration
Proven working experience with SAP ECC6 (min 5 years SAP Systems Engineering experience)
ABAP Development (min 3 years' experience)
Great collaboration, interpersonal, and communication skills
Superb analytical and problem-solving abilities
Excellent organizational and time-management skills
Experience in BPC and BW as advantage
SAP-accredited certification would be an advantage
Experience in S4/Hana would be an advantage