SC Cleared Senior Service Designer
Description
Salary: £60,000 - 60,000 per year
Requirements:- Active SC clearance
- Strong service design experience
- Experience working in Agile delivery environments
- Ability to design and improve complex end-to-end services
- Excellent stakeholder engagement and facilitation skills
- Strong workshop planning and delivery experience
- Experience working alongside User Researchers, Interaction Designers and Content Designers
- Ability to translate user needs into service improvements
- Desirable: experience in Defence, Central Government, GDS, consultancy or digital transformation programmes
- Lead service design activities across complex programmes
- Map end-to-end services and identify opportunities for improvement
- Produce service blueprints, service maps and customer journeys
- Facilitate workshops with users, clients and stakeholders
- Collaborate within Agile multidisciplinary teams
- Help organisations understand and solve complex service challenges
- Advocate best-practice service design approaches
- Influence programme and senior stakeholders
- Support
- Security
- UX UI Design
More:
Were working with a growing consultancy delivering complex digital transformation programmes across the Defence sector. This permanent Senior Service Designer role offers the opportunity to contribute to high-profile programmes with real-world impact, shaping and improving services used in critical government and defence environments. Youll join multidisciplinary teams of researchers, designers, developers and delivery professionals, supporting service design from discovery through to live delivery and championing user-centred design. The salary is £60,000, with benefits including hybrid working, professional development and training, exciting defence projects, a collaborative and supportive culture, and clear career progression. The role is based across Corsham, Bristol and London, with a mix of remote work and onsite attendance. We welcome applications from people of all backgrounds and perspectives and can support reasonable adjustments during the recruitment process.
last updated 44 week of 2026