Scrum Master

We are seeking an experienced Scrum Master with Property & Casualty (P&C) insurance expertise to lead Agile practices for our GenAI team. The ideal candidate will facilitate Agile ceremonies, remove impediments, and ensure seamless collaboration between business and technical teams.

Base Compensation Range: 110,000 - 140,000

The posted range is the hiring range for this role — a subset of the broader range available to employees over time — and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process.

For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits

Key Responsibilities:

• Act as a servant leader for Agile teams working on GenAI solutions in the P&C insurance domain.
• Facilitate Scrum ceremonies (Daily Stand-ups, Sprint Planning, Reviews, and Retrospectives).
• Work closely with Product Owners, Developers, and Business Stakeholders to ensure alignment.
• Identify and remove roadblocks to optimize team performance.
• Promote Agile best practices and continuous improvement.
• Ensure compliance with industry standards and regulatory requirements in the insurance domain.

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Certified Scrum Master (CSM) or equivalent Agile certification preferred.
• 6+ years of experience as a Scrum Master in Property & Casualty insurance projects.
• Proven track record of managing technical projects and leading Agile teams.
• Strong understanding of Agile methodologies, DevOps practices, and release management.
• Excellent leadership, communication, and interpersonal skills.
• Ability to adapt to changing priorities and handle multiple projects simultaneously.
• Experience with Agile tools such as JIRA, Confluence, or similar.

Preferred Qualifications:

• Experience in the Insurance Industry very strongly preferred.
• Gen AI experience preferred
• Advanced certifications such as PMI-ACP, SAFE, or equivalent.
• Knowledge of DevOps, GitHub, Rally, non-prod and prod environments.
• Hands-on experience with DevOps tools and practices.

Bachelors in related field