Security Dispatcher - Hilton Minneapolis

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Security Dispatcher, and facility safety – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Monitor life safety systems: Oversee security and emergency monitoring systems to ensure quick response to any potential safety threats or emergencies
• Coordinate security response: Answer calls, respond to guest inquiries, and dispatch Security Officers as needed
• Track security activity: Maintain accurate records of guest inquiries, incidents, and security report
• Manage key distribution: Oversee the issuing and tracking of guest room and facility keys

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.