Senior Account Executive

The opportunity
Directs sales and account management efforts for multiple strategic programs and customers.
The role

Manages the sales of customer accounts for key retail customers
Manages and leads direction for product placement and sales of accounts
Collaborates with Director or Vice President on priorities and business strategies
Makes contacts with new and existing customers and generates new opportunities for our products to be placed
Collaborates with Replenishment and Sales Analyst functions in assigned categories
Leads efforts to align customer orders with monthly ship forecasts
Generates business analysis and strategy, coordinates customer meetings at multiple levels
Leads category team's efforts to deliver customer service metrics - order fill rates, store in-stock percentages, Distribution Center outs, forecast accuracies and purchase order on-time arrival compliance
Manages the customer relationship in pricing, product placement, analysis, orders, replenishment
Leads team to make sure required data and information is complete for buyer meetings
Ensures timeline executing internally and with the customer's teams including new item commitment, setup, ship dates, and modular execution
Trains and develops direct reports technical and soft skill setsCoordinates with marketing and merchandising on needs for properly displaying product
Performs other duties as assigned to meet business needs.

The requirements
Education and Experience:

University degree + Minimum of 12 years of relevant and managerial experience
Master’s degree or University degree & professional designation/certification + 10 years of relevant experience

Knowledge and Skills:

Broad knowledge of all work carried out in the operational unit / function
Detailed understanding of processes and systems within the operational unit / function
Sound understanding of the business

Problem Solving and Complexity

Executes operational business plans and contributes to the development of operational strategies
Analyzes complex information while taking implications into account and requires independent judgement
Identifies issues and facilitates resolution of complex problems/situations affecting multiple operational units / functions

Leadership, Planning, and Organizing

Required to integrate several operational activities and resolve inherent conflicts
Manages and optimizes the use of resources
Sets goals, targets and accountability in line with operational plan

Communication

Communicates the business plan across multiple units or functions
Regularly interacts with top management on decisions with impact on the efficiency of the business
Deals with sensitive, complex or controversial situations, requiring persuasion or regular negotiations to resolve or to influence decisions
Builds on both technical and management expertise to share best practices

Impact of Decisions

Decisions impact the operational and/or sales effectiveness of the operational unit / function
Decision that affects other functions requires consultation and agreement
Responsible for continuous improvement of group or own discipline

Additional Skills:

Proficient in Microsoft Office (Excel, Word, Outlook, etc.)
High degree of strategic thinking required
Ability to work in a team-based environment
Experience within a manufacturing company supplying product to Retail Customers preferred
Vision is required in order to read instructions, interpret data and formulate metrics
Hearing is required in order to hear instructions, receive information, and understand safety warnings