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ecqf.fa.em2.oraclecloud.com/CX

Senior Account Manager - CEX

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  • Project Management:
    • Overseeing the end-to-end research process, including planning, executing, and delivering research projects on time and within budget.

  • Client Engagement:
    • Building and maintaining strong client relationships, understanding their needs, and delivering insights that drive business decisions.

  • Data Analysis:
    • Utilizing both qualitative and quantitative research methodologies to analyse data and generate insights.

  • Team Leadership:
    • Leading and mentoring a team of researchers, ensuring high-quality deliverables.

  • Reporting & Presentation:
    • Crafting clear and compelling reports and presentations to communicate research findings effectively
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