Senior Account Manager - Enterprise Sales - IT

Job Description:

- Own the commercial relationship for a named portfolio of existing accounts, spanning global enterprise and mid-market industrial clients.

- Build and maintain structured account expansion plans.

- Proactively identify and pitch cross-sell and upsell opportunities across the service lines, rather than waiting for the client to ask.

- Own pricing strategy and commercial structuring for deals within your accounts.

- Track account health signals - utilization, satisfaction, delivery feedback in partnership with delivery teams, and convert them into commercial conversations.

- Keep CRM records for your accounts accurate and complete.

- Partner with company leadership on executive-level engagement.