Senior Account Manager - Integrated Communications

Build Work That People Talk About.

At Sundae Creative, we craft the brand narratives, campaigns, conversations, and experiences that shape culture.

We're a team of strategists, storytellers, publicists, influencer marketers, event producers, social thinkers, and creatives who believe the best ideas come from curious people who aren't afraid to challenge convention. We move fast, think big, and genuinely enjoy building great work together.

Sundae Creative is one of Canada's fastest-growing brand communications agencies, specializing in public relations, influencer marketing, social storytelling, events and experiential marketing. With offices in Montreal and Toronto, we partner with leading brands across beauty, fashion, lifestyle, wellness, and consumer sectors to create work that earns attention and drives influence.

Our teams are built around expertise, not silos. Brand Communications, Influencer Marketing, Events & Experiential, and Social Media work together seamlessly to deliver integrated strategies that are culturally relevant, insight-driven, and designed to make an impact.

At Sundae Creative, we've built an agency that's ambitious, collaborative, and proudly independent. Being part of the Dulcedo Group gives us another layer of strength: shared expertise, more resources and opportunities that simply amplify what we already do best. It's the best of both worlds!

We're obsessed with raising the bar—for our clients, for our work, and for each other. We value curiosity over ego, initiative over titles, and people who aren't afraid to roll up their sleeves and build something exceptional.

At Sundae, we believe growth comes from experience, not just observation.

What You’ll Own As A Senior Account Manager

You’ll:

• Lead client strategy with confidence by serving as a trusted advisor to a portfolio of key accounts, translating business objectives into integrated communications strategies that deliver measurable impact and long-term client success.
• Grow client partnerships and the business by identifying opportunities to expand existing accounts, developing strategic recommendations, and contributing to the agency’s continued growth through exceptional client service and innovative thinking.
• Shape campaigns that set the standard by leading integrated PR, influencer marketing, and brand storytelling initiatives while ensuring every campaign is strategically sound, creatively compelling, and flawlessly executed.
• Turn insights into executive-level strategy by analyzing campaign performance, earned media, influencer results, and audience data to deliver meaningful recommendations that inform future communications strategies and demonstrate business impact.
• Lead beyond your accounts by mentoring and developing junior team members, championing collaboration across departments, and setting the standard for excellence in client service, communication, and campaign execution.
• Help shape the future of Sundae by staying ahead of emerging communications trends, contributing to agency thought leadership, and bringing forward new ideas that elevate our work, our clients, and our team.

A Few Things We’re Looking For

You don't need to check every box. Some of our best hires didn't.

We're looking for people who are curious, collaborative, resourceful, and excited to grow. If you're passionate about great work, eager to learn, and believe you can make our team stronger, we encourage you to apply.

• Agency Experience: You bring 6-8+ years of experience in public relations account management within an agency environment, leading integrated communications programs and managing senior client relationships.
• Strategic Leadership: You have a proven track record of developing integrated PR and influencer marketing strategies that align with business objectives, strengthen brand reputation, and deliver measurable results.
• Industry Expertise: You’ve partnered with brands across industries such as beauty, fashion, lifestyle, travel, food & beverage, design, or consumer brands, and understand how to build culturally relevant campaigns that earn attention.
• Relationship Building: You have an established network of journalists, media contacts, influencers, and industry partners, with a proven ability to cultivate lasting relationships and secure impactful earned media opportunities.
• Business Acumen: You’re experienced in growing client accounts, managing budgets, balancing multiple priorities, and using campaign performance data to inform strategic recommendations and drive business results.
• Leadership Style: You’re a collaborative, inspiring leader who enjoys mentoring others, sharing knowledge, and creating an environment where people feel supported, challenged, and empowered to do their best work.
• Language Skills: Professional proficiency in English is required. Bilingualism in English and French is considered a strong asset.
• Education: A degree or diploma in Public Relations, Communications, Marketing, or a related field is an asset, but we’re equally excited by candidates with relevant experience and a passion for the industry.
  
  
  

Compensation Philosophy

At Sundae Creative, we believe compensation should be transparent, competitive, and reflective of impact.

Every role is supported by clearly defined salary bands based on market benchmarks, internal equity, and the scope of the position. As your responsibilities grow and your impact expands, your compensation should grow alongside them.

We invest in our people through ongoing coaching, meaningful performance conversations, and clearly defined career paths because long-term growth shouldn't happen by accident.

Perks That Support Your Best Work

We believe great work starts with feeling supported—in your career and in your life. Here’s what you can look forward to:

Flexible Time Off: After your first year, you’ll have access to unlimited paid vacation, grounded in trust, accountability, and alignment with your team. During your first year, vacation is accrued based on an annual two-week entitlement.

Early Fridays: Get a head start on your weekend with year-round summer hours—our workday wraps up at 2 p.m. every Friday.

Holiday Closure: Our offices close between Christmas and New Year’s, giving everyone dedicated time to fully unplug, recharge, and enjoy the holidays.

Comprehensive Benefits: After your first month, you’ll have access to medical, dental, and vision coverage designed to support you and your loved ones.

DEI

At Sundae Creative, we’re committed to building a team where everyone feels welcome, respected, and empowered to do their best work. We believe that diverse perspectives make us stronger, and we’re proud to foster an inclusive workplace where people can show up as themselves. If you require accommodations at any stage of the recruitment process, please let us know by contacting talentacquisition@sundaecreative.com. We’re happy to work with you to ensure an accessible and supportive experience.