Senior Account Manager (Remote)

We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally, including over 100 of the Fortune 500. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is #1 in our $25B industry.

As a Senior Account Manager, you will be supporting our Account Executives by growing existing, key client accounts. This sales-support position requires client relationship management and in-depth industry knowledge, supplier relationships, and expansive knowledge of brand guidelines.

Responsibilities

• Achieve each client's marketing objectives through branded merchandise solutions
• Ensure on-time and on-budget delivery of solutions
• Owner of the client experience
• Revenue accountability for a portfolio of key accounts; meet targeted revenue growth and margin
• Expand existing account revenue by introducing HALO's unrivaled set of capabilities
• Manage a portfolio projects with varying clients, timelines, priorities, costs, and logistical complexities
• Produce creative and accurate quotes and presentations using innovative product ideas
• Utilize vendor relationship and internal resources for resourceful sourcing and quoting strategies, balancing the client’s and company’s business needs
• Onboard new clients to HALO ways of working: ordering, approvals, quality, production, and more
• Model HALO values of Ingenuity, Inclusion, and Determination while working collaboratively as one, national team
• Manage client expectations through effective communication of project changes, order timelines and status updates to internal and external stakeholders
• Contribute to winning new client accounts
• Maintain accurate and up-to-date records of quotes, orders and art proofs
• Generate reports to track open orders and billing progress