Senior Account Manager
- Are you passionate about building long-term customer relationships and driving sustainable business growth?
- Do you thrive in a role where you can act as a trusted advisor to customers and influence strategic decisions?
- Would you like to join a global technology company helping organizations unlock the value of software, cloud, data, and AI solutions?
Practical Information
Location: Amsterdam, Netherlands | Reports to: Direct Sales Manager | Visa Requirements: Valid working rights for the Netherlands | Language Requirements: Fluent/professional Dutch and English, written and verbal
As a Senior Account Manager, you will be responsible for developing strategic customer relationships, driving account growth, and creating long-term value for customers within your assigned portfolio. Acting as a trusted advisor, you will align SoftwareOne’s solutions with customer business objectives while identifying opportunities to expand partnerships, increase profitability, and enhance customer satisfaction. You will collaborate closely with internal teams and partners to deliver exceptional customer outcomes and support sustainable business growth.
Key Responsibilities
- Build and maintain strong, long-term customer relationships as the primary point of contact
- Develop trusted advisor relationships with key stakeholders and executive sponsors
- Create and execute account strategies focused on growth, profitability, customer retention, and satisfaction
- Identify customer business needs and position appropriate SoftwareOne solutions to create business value
- Drive new business opportunities, renewals, and proactive opportunity management within assigned accounts
- Track and forecast account performance, KPIs, and financial metrics while coordinating all account-related activities