Senior Account Manager
You’re a people person. You love working with clients in an agency environment to solve their business challenges using your extensive understanding of marketing strategies and what makes people tick. If this sounds like you, then our Senior Account Manager role might be right for you.
Our Senior Account Managers work with the marketing departments, Vice Presidents, and CEOs of hospitals and health systems nationwide to project manage and optimize compelling integrated print and digital marketing and communications strategies that connect them with their audiences in meaningful and effective ways. In this role, you will foster, retain and grow client relationships. As a Senior Account Manager, you are a trusted member of the client’s team and are deeply connected to the growth and success of True North.
We are looking for someone with an agency background in account management, integrated marketing digital marketing, and scope and budget management who has a fierce desire to help clients find success. Our Senior Account Managers are full of energy, passion, authenticity and creativity. They are master communicators, trusted advisors, relationship builders, active listeners, healthcare strategists, and super savvy marketers.
What You’ll Own
- Client strategy, management, and growth: own annual account and growth plans, manage day-to-day project scopes, lead quarterly business reviews with senior client stakeholders, and identify opportunities to expand existing relationships and win new business
- Scope and commercial decisions: own SOWs, estimates and change orders; decide what is in and out of scope and lead those conversations with clients
- Client financial health: own account budgets and forecasts, and keep accounts financially viable
- Team leadership: direct cross-functional work with Creative, Media and Analytics teams