Senior AI Analytics Engineer - Call Center Insights
Summary
Senior AI Analytics Engineer at ECLARO building an analytics platform that lets users ask natural language questions over structured and unstructured data, including call transcripts. Day to day involves designing the NL interface, linking transcripts with metadata, and deploying scalable data pipelines and retrieval workflows on AWS using Bedrock and SageMaker.
ECLARO seeks a Senior AI Analytics Engineer to build an analytics platform enabling natural language questions over structured and unstructured data, including call transcripts. The role centers on delivering a production-ready tool on AWS with Bedrock and SageMaker, ensuring traceability and secure access to sensitive information.
Responsibilities include designing a natural language interface, linking transcripts with metadata, and deploying scalable data pipelines and retrieval workflows for