Senior AI Business Analyst
Summary
Analyze AI-driven customer experience and BPO solutions for MCI, a tech-enabled outsourcing provider serving industries like healthcare, retail, and fintech.
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are pow…