Senior Appian Developer
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Summary
Senior Appian developer/support role (6–8 yrs) on a hybrid Toronto team (3 days at the client office): keeping Appian BPM and workflow production systems stable via L2/L3 troubleshooting, root-cause analysis, performance tuning, and automation, with IDP and RPA in the stack plus mentoring and documentation duties.
Senior Appian Developer – BPM, Workflow, IDP & RPA
Toronto, ON
Hybrid - 3 days at client office
Skills:
Digital : Appian BPM - Business Process
Management(BPM) & Appian Workflow, IDP and RPA
Experience Required: 6-8
Years
Role Description:
- Ensures stability and reliability of production systems
by reviewing fixes, performing root cause analysis, and validating resolutions,
while providing feedback during incident reviews.
- Leads troubleshooting and resolution of complex
production issues (L2/L3), ensuring timely restoration within SLAs.
- Proactively monitors applications, identifies anomalies,
and implements preventive measures to reduce incidents.
- Drives problem management by addressing recurring issues
through root cause fixes and automation.
- Enhances system performance and resilience through
targeted improvements and tuning.
- Supports change and release activities to ensure smooth,
low-risk deployments.
- Collaborates with cross-functional teams to resolve
issues effectively and maintain service continuity.
- Maintains runbooks and documentation to improve support
efficiency.
- Drives automation to reduce manual effort and improve
response times.
- Mentors team members on support best practices and ensure
compliance with security and governance standards while providing feedback to
leadership on system health and risks.