Senior Associate - SDR - CRM Operations

<p class="MsoNormal"><span style="font-size:11pt;line-height:115%;font-family:Calibri, sans-serif;"><span style="font-size:11pt;font-family:Calibri;">Welcome to GEP</span></span></p><p></p><p class="MsoNormal"><span style="font-size:11pt;line-height:115%;font-family:Calibri, sans-serif;"><span style="font-size:11pt;font-family:Calibri;"><b>Who We Are</b></span></span></p><p class="MsoNormal"><span style="font-size:11pt;line-height:115%;font-family:Calibri, sans-serif;"><span style="font-size:11pt;font-family:Calibri;">GEP, with over 30 offices internationally, is the fastest growing procurement and supply chain solutions firm – consulting, software and managed services. GEP has succeeded by being smart and creative; solving complex problems and finding opportunities for the world’s largest organizations.</span></span></p><p></p><p class="MsoNormal"><span style="font-size:11pt;line-height:115%;font-family:Calibri, sans-serif;"><span style="font-size:11pt;font-family:Calibri;"><b><br /></b></span></span></p><p class="MsoNormal"><span style="font-size:11pt;line-height:115%;font-family:Calibri, sans-serif;"><span style="font-size:11pt;font-family:Calibri;"><b>How You Grow at GEP</b></span></span></p><p class="MsoNormal"><span style="font-size:11pt;line-height:115%;font-family:Calibri, sans-serif;"><span style="font-size:11pt;font-family:Calibri;">We recognize people who make a genuine difference, work hard and drive achievements. Results are noticed and rewarded. It’s how you will grow a career at GEP, and in a much shorter time frame than at other firms.</span></span></p><p class="MsoNormal"><span style="font-size:11pt;line-height:115%;font-family:Calibri, sans-serif;"><span style="font-size:11pt;font-family:Calibri;"><br /></span></span></p><p></p><p class="MsoNormal"><span style="font-size:11pt;line-height:115%;font-family:Calibri, sans-serif;"><span style="font-size:11pt;font-family:Calibri;"><b>Celebrating Everyone</b></span></span></p><p class="MsoNormal"><span style="font-size:11pt;line-height:115%;font-family:Calibri, sans-serif;"><span style="font-size:11pt;font-family:Calibri;">GEP succeeds through the ideas and creativity of our team members so we embrace people of all experiences, nationalities, abilities, cultures, races, gender identities, sexual orientations and ages. What makes you unique and different is celebrated and will help GEP stand out even more. And we are a women-founded and -owned company so our foundation is making GEP a great place to work for women, a place where women can learn, advance and give back.</span></span></p><p></p><p style="font-family:DarwinSans;line-height:1.2;"></p><p class="MsoNormal"><span style="font-size:11pt;line-height:115%;font-family:Calibri, sans-serif;"><span style="font-size:11pt;font-family:Calibri;"><b><br /></b></span></span></p><p class="MsoNormal"><span style="font-size:11pt;line-height:115%;font-family:Calibri, sans-serif;"><span style="font-size:11pt;font-family:Calibri;"><b>Are You One of Us</b></span></span></p><p></p><p class="Position description" style="font-family:DarwinSans;line-height:1.2;"><span style="font-weight:bolder;"><span style="font-family:Calibri;font-size:11pt;"><br /></span></span></p><p class="Position description" style="font-family:DarwinSans;line-height:1.2;"><span style="font-weight:bolder;"><span style="font-family:Calibri;font-size:11pt;">Position description:</span></span><span style="font-family:Calibri;font-size:11pt;"> </span><span style="font-family:Calibri;font-size:11pt;"> SDR - CRM Operations </span></p><p></p><p class="Primary Responsibilities" style="font-family:DarwinSans;line-height:1.2;"><span style="font-weight:bolder;"><span style="font-family:Calibri;font-size:11pt;"><br /></span></span></p><p class="Primary Responsibilities" style="font-family:DarwinSans;line-height:1.2;"><span style="font-weight:bolder;"><span style="font-family:Calibri;font-size:11pt;">Primary Responsibilities:</span></span><span style="font-family:Calibri;font-size:11pt;"> </span></p><ul><li style="font-family:DarwinSans;line-height:1.2;"><span style="font-family:Calibri;font-size:11pt;">Maintain CRM data quality through duplication checks, standardization, and regular maintenance</span></li><li style="font-family:DarwinSans;line-height:1.2;"><span style="font-family:Calibri;font-size:11pt;">Perform SDR data bulk updates, imports, exports, and operational data management activities </span></li><li style="font-family:DarwinSans;line-height:1.2;"><span style="font-family:Calibri;font-size:11pt;">Support daily SDR operational processes, territory alignment exercises, and account allocation workflows </span></li><li style="font-family:DarwinSans;line-height:1.2;"><span style="font-family:Calibri;font-size:11pt;">Coordinate with Sales, Marketing, and SDR regional teams for operational execution and issue resolution </span></li><li style="font-family:DarwinSans;line-height:1.2;"><span style="font-family:Calibri;font-size:11pt;">Create and maintain reports and dashboards in CRM, Power BI, and Excel, as relevant </span></li><li style="font-family:DarwinSans;line-height:1.2;"><span style="font-family:Calibri;font-size:11pt;">Generate operational reports and track SDR performance metrics, lead flow, and campaign activities </span></li><li style="font-family:DarwinSans;line-height:1.2;"><span style="font-family:Calibri;font-size:11pt;">Analyze large datasets to identify operational gaps and process improvement opportunities </span></li><li style="font-family:DarwinSans;line-height:1.2;"><span style="font-family:Calibri;font-size:11pt;">Manage sequences / campaign operations, tracking, and data enrichment initiatives </span></li><li style="font-family:DarwinSans;line-height:1.2;"><span style="font-family:Calibri;font-size:11pt;">Support CRM data management, lead routing, account alignment, and data clean-up activities.</span></li></ul><p class="Primary Responsibilities" style="font-family:DarwinSans;line-height:1.2;"><b><span style="font-family:Calibri;font-size:11pt;"><br /></span></b></p><p class="Primary Responsibilities" style="font-family:DarwinSans;line-height:1.2;"><b><span style="font-family:Calibri;font-size:11pt;">Required Skills & Qualifications </span></b></p><ul><li style="font-family:DarwinSans;line-height:1.2;"><span style="font-family:Calibri;font-size:11pt;">Bachelor’s degree in business, Operations, IT, Management, or related field </span></li><li style="font-family:DarwinSans;line-height:1.2;"><span style="font-family:Calibri;font-size:11pt;">2–5 years of experience in SDR Operations, Sales Operations, CRM Operations, or related functions </span></li><li style="font-family:DarwinSans;line-height:1.2;"><span style="font-family:Calibri;font-size:11pt;">Strong hands-on experience with HubSpot CRM </span></li><li style="font-family:DarwinSans;line-height:1.2;"><span style="font-family:Calibri;font-size:11pt;">Good understanding of lead management, account management, and sales processes </span></li><li style="font-family:DarwinSans;line-height:1.2;"><span style="font-family:Calibri;font-size:11pt;">Advanced Excel skills including Pivot Tables, XLOOKUP/VLOOKUP, formulas, and reporting </span></li><li style="font-family:DarwinSans;line-height:1.2;"><span style="font-family:Calibri;font-size:11pt;">Good analytical, communication, stakeholder management, and problem-solving skills </span></li><li style="font-family:DarwinSans;line-height:1.2;"><span style="font-family:Calibri;font-size:11pt;">Experience with reporting/dashboard creation and handling large datasets</span></li></ul><p class="Primary Responsibilities" style="font-family:DarwinSans;line-height:1.2;"><b><span style="font-family:Calibri;font-size:11pt;"><br /></span></b></p><p class="Primary Responsibilities" style="font-family:DarwinSans;line-height:1.2;"><b><span style="font-family:Calibri;font-size:11pt;">Preferred Skills </span></b></p><ul><li style="font-family:DarwinSans;line-height:1.2;"><span style="font-family:Calibri;font-size:11pt;">Experience with HubSpot, Outreach, Power BI, or similar tools </span></li><li style="font-family:DarwinSans;line-height:1.2;"><span style="font-family:Calibri;font-size:11pt;">Knowledge of CRM automation, HubSpot workflows, and campaign/sequence tools </span></li><li style="font-family:DarwinSans;line-height:1.2;"><span style="font-family:Calibri;font-size:11pt;">Exposure to global SDR or sales operations and marketing operations processes</span></li></ul>