Senior AWS Connect Lead Engineer & Platform Architect
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Summary
The HR Ally is hiring a Senior AWS Connect Lead Engineer & Platform Architect to design, implement and optimise Amazon Connect contact-centre solutions for enterprise environments. The role leads architecture, integration and deployment, mentors engineers, and drives operational excellence across AWS services and contact-centre automation.
The HR Ally is seeking an experienced AWS Connect Technical Lead to design, implement, and optimise Amazon Connect solutions for enterprise environments. You will lead architecture, integration and deployment efforts, mentor engineers, and drive operational excellence across AWS services, synthetic workflows and contact center automation. To succeed, you will demonstrate hands-on expertise, influence across teams, and a focus on security, scalability and customer experience. J-18808-Ljbffr
